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CRM & Loyalty System

Family-centric loyalty and customer relationship management.

Family Membership​

  • Automatic creation on registration
  • Member linking (spouse, children)
  • Shared loyalty points
  • Primary contact management

VIP System​

  • Points-based tiers
  • Automatic tier upgrades
  • Discount by tier:
    • Silver: 5%
    • Gold: 10%
    • Platinum: 15%

Visitor Management​

  • Quick check-in/out
  • Photo capture
  • Badge generation
  • Visit logging

Key Workflows​

  1. View Family Profile
  2. Link Family Members
  3. Check VIP Status
  4. Register Visitor
  5. Convert Visitor to Patient